Outcome Management Reports

In-Home Services
Chart of Objectives
Report Period: January 01, 2018 – June 30, 2018
Objective Measure Goal Current Prior
Effectiveness
Maximize participation in the community Percent of services provided in the community for individuals who have identified community-based goals 90% 92% 95%
Maximize teaching opportunities of skills/behaviors identified in ISP service goals Percent of teaching opportunities provided specific to identified ISP service goals 100% 97% 98%
Efficiency
Maximize fiscal operations Percent within budget during the report period 100% -562% -124%
Service Access
Expedite access to program services Average number of days from completed intake meeting to the first day services are provided 30 days 32 days 23 days
Maximize utilization of approved services Percent of approved services provided 90% 58% 68%
Satisfaction
Maximize individual satisfaction Percent of individuals (over 18) who indicated satisfaction rate of agree or higher during review period 90% 94% *
Maximize parent/guardian satisfaction Percent of parent/guardians of children (0 to 18) who indicated a satisfaction rate of agree or higher during review period 90% 88% *
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