Outcome Management Reports

Community Living
Chart of Objectives
Report Period: January 01, 2018 – June 30, 2018
Objective Measure Goal Current Prior
Effectiveness
Maximize participation of individuals in the community Percent of accomplished IP objectives during the report period 75% 84% 77%
Maximize the acquisition of skills/behaviors Percent of accomplished IP objectives during the report period 75% 43% 75%
Efficiency
Maximize fiscal operations for the program Percent within budget during the report period 95% 297% 309%
Service Access
Expedite access to program services Average number of days from initial ISL budget submitted to the first day services are provided 45 days 13 days 15 days
Satisfaction
Maximize individual satisfaction Percent of individuals who indicated a satisfaction rate of ok or higher during the report period 90% 100% 100%
 Maximize case management satisfaction  Percent of support coordinator responses that indicated a satisfaction rate of ok or higher during the report period 90% 100% NA
Comments

Partnering meetings scheduled with TCM entity (BCFR) to discuss objectives that case managers are writing into individual plans that are not recommended by ACT nor realistically achievable.